This Privacy Policy explains how Capri Soleil (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit caprisoleil.com, make a purchase, create an account, communicate with us, or otherwise use our services.
Information We Collect
Depending on how you interact with the store, we may collect:
- Contact information such as name, email address, billing address, and shipping address.
- Order and transaction information, including products purchased, order history, and payment-related details handled by payment providers.
- Account information, preferences, and customer-service communications.
- Device and usage information such as IP address, browser type, device identifiers, pages viewed, and interaction data.
- Information collected through cookies, pixels, analytics tools, and similar technologies.
How We Use Personal Information
- Process payments and fulfill orders.
- Provide order updates, customer support, returns, refunds, and related services.
- Operate, maintain, secure, personalize, and improve our store and services.
- Detect, investigate, and prevent fraud, abuse, security incidents, and unlawful activity.
- Send service messages and, where permitted, marketing communications.
- Measure advertising and website performance.
- Comply with legal, tax, accounting, regulatory, and contractual obligations.
Cookies and Similar Technologies
We may use cookies and similar technologies to operate essential store functions, remember preferences, understand traffic, measure performance, and support advertising. Available choices may depend on your location and browser settings. Where required, consent controls should be provided through the store’s cookie/privacy configuration.
How We Share Information
We may share personal information with service providers that help us operate the business, such as e-commerce platforms, payment processors, fulfillment providers, carriers, analytics providers, marketing services, fraud-prevention services, and customer-support tools. We may also disclose information when required by law, to protect legal rights, or in connection with a legitimate business transaction such as a merger or sale.
Payment Information
Payment card information is processed by authorized payment providers.
Data Retention and Security
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, accounting, fraud prevention, dispute handling, and legal compliance. We use reasonable administrative, technical, and organizational safeguards, but no method of transmission or storage is completely secure.
Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, such as access, correction, deletion, portability, restriction, objection, or withdrawal of consent. To submit a privacy request, contact support@caprisoleil.com. We may need to verify your identity before completing certain requests.
International Data Transfers
Because our service providers may operate in multiple countries, personal information may be processed outside your place of residence. Where required, we use appropriate mechanisms or safeguards for such transfers.
Children’s Privacy
Our store is not directed to children below the minimum age required to independently use online services in the applicable jurisdiction. We do not knowingly collect personal information from children in violation of applicable law.
Third-Party Links
Our store may contain links to websites or services operated by third parties. Their privacy practices are governed by their own policies.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or legal requirements. The updated version will be posted on this page with the applicable effective date.
Effective Date: September 28, 2026
Contact Information
Store Name: Capri Soleil
Company Name: Capri Soleil
Business Address: Rua Francisco Goulart, 103, 201, Florianópolis, SC 88036-600, Brazil
Email: support@caprisoleil.com
Phone: +55 92 99286-2008