This Billing Terms & Payment Policy explains the payment practices that apply to purchases made from Capri Soleil. By placing an order, you agree to the applicable payment terms shown below and at checkout.
1. Accepted Payment Methods
We accept the payment methods displayed at checkout. Availability may vary by device, customer location, or checkout configuration.
2. Currency
Prices and payments are displayed and processed in USD, unless the store or checkout clearly provides a localized currency option. Your bank or payment provider may apply conversion rates or fees that are outside our control.
3. Payment Authorization and Processing
Payment authorization is required before an order can be accepted for fulfillment. If a payment is declined, fails, is reversed, or cannot be verified, the order may not be confirmed or may be placed on hold.
4. Pricing and Taxes
We make reasonable efforts to display accurate prices. Applicable taxes, shipping charges, discounts, and other order-level adjustments are shown at checkout when required or available.
5. Payment Security
Payments are processed through secure third-party payment providers and the e-commerce platform.
6. Refunds
Approved refunds are returned to the original payment method unless another method is required by law or agreed for a specific case. Refund eligibility is governed by our Return & Refund Policy. Financial institutions may require additional processing time after we issue a refund.
7. Chargebacks and Payment Disputes
If you believe a charge is incorrect or you have a problem with an order, please contact support@caprisoleil.com so we can investigate and attempt to resolve the issue. We reserve the right to provide transaction, order, delivery, and support records to payment providers when responding to a payment dispute.
8. Fraud Prevention
For customer and business security, orders may be reviewed for suspected fraud or unauthorized activity. We may request reasonable verification, hold fulfillment while reviewing an order, or cancel and refund an order when necessary.
Contact Information
Store Name: Capri Soleil
Company Name: Capri Soleil
Business Address: Rua Francisco Goulart, 103, 201, Florianópolis, SC 88036-600, Brazil
Email: support@caprisoleil.com
Phone: +55 92 99286-2008